SHIPPING & RETURNS
SHIPPING POLICY
Free Shipping within Europe
We offer free shipping on all orders within Europe. You can expect your items to be shipped promptly, and delivery times may vary depending on your location.
Shipping Outside Europe
For orders outside of Europe, there is a flat shipping fee of 100 CHF. Delivery times may vary based on destination and customs processes.
RETURN & EXCHANGE POLICY
Returns
The buyer is responsible for return shipping costs, except in the case of damaged or defective items. If you receive a damaged item, please contact us immediately at info@swissbreadbutter.ch, and we will arrange the return at no cost to you.
All items must be returned in their original condition with packaging and accessories intact. If you're shipping from outside of Europe, you are responsible for any customs duties or import taxes related to the return.
Exchanges
We offer exchanges for items under the following conditions:
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Items must be in their original, unused condition and returned with all packaging and accessories intact.
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The buyer is responsible for return shipping costs, except in the case of damaged or defective items.
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Once we receive the returned item, we will process the exchange and ship the new item to you.
For exchanges, please contact us at info@swissbreadbutter.ch to arrange the process.